I just got my Airbook back from the Genius Bar--I tried to install Snow Leopard and the installation failed three times and then my computer got corrupted. Anyway, I plugged my iPhone into my Airbook and I checked for software updates. New software was available for the iPhone so I tried to download that failed because it said I unplugged the device, which I didn't. I checked to make sure everything was plugged in tightly and tried again. Now the software update has been going on for more than an hour. I don't want to disconnect my phone but I have a feeling this update is hung up. I turned my settings for my computer not to fall asleep so the download is not interrupted. I can't call Apple support because my phone is not working. Is there someone I can live chat with?
Orignal From: Sofware update that never ends ...
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