Wednesday, October 14, 2009

iPhone not recognized after Mac ...

I have a Mac iBook G4 running OSX 10.4.11, and an iPhone 3G running OS 3.0. Up to now they have worked fine together. The phone was charged on the iBook this morning. This afternoon I ran software update on the Mac which installed the latest security update (2009-05, I think). After that, the phone is not recognized when plugged in the USB port. It no longer charges, nor is it recognized by iTunes.

I have checked the following to be sure that the security update is the culprit:

The iPhone with the same cable works fine on another Mac (running 10.5).

Other devices (thumb drive, printer) work fine in the same USB ports.

Finally, I restarted the iBook from the original installation CD for OSX 10.4. When running with the original version, the iPhone is recognized correctly.

So, I am reporting a problem with the security update, and I need to know how to back it off, or how to get it fixed.

Thanks for any help.

NOTE: Software update also installed iTunes 9.0.1 along with updates to Quicktime and Safari. However, none of these apps even have to be running to show that the phone will not charge.

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